All prices are in Canadian Dollars.
Online credit card payments are accepted via Stripe credit card processing. Orders paid by Credit Card must be shipped to the cardholder address
PayPal payments are also accepted. Orders paid by PayPal must ship to the PayPal verified address.
If you specify a different shipping address than the credit card or PayPal address then your order will be cancelled.
We also accept payment by eTransfer. Orders paid by eTransfer can ship to any address.
Your order must be placed using the order form provided on this site. You must complete all information requested on the form for the order to be processed.
The warranty on Hoverboards is one year from the date of purchase.
During the first 30 days the warranty will repair or replace a defective product at our discretion including shipping costs. If the outer skin is damaged it will be removed and re-installed on the replacement product. A Returns Goods Authorization (RGA) will detail the procedure to the customer and the customer will be responsible for getting the product to the courier for return.
From 31 days to 90 days time the warranty will supply the necessary parts to repair the defective unit including shipping to the customer in Canada at no charge. The customer will be responsible for installation of the replacement parts. If the customer wishes to have us repair the hoverboard for them we will provide that service at no charge but they will be responsible for the shipping cost back to us. We will send the repaired or replaced product back to them at no charge.
From 91 days after purchase until 365 days the warranty will cover the cost of the replacement parts and the customer will be responsible for the shipping and the installation. If the customer wishes to have us repair the hoverboard for them we will provide that service for a fee and they will be responsible for the shipping cost both ways.
Warranty is only valid in Canada. Warranty does not cover the following;
Abuse including damage to the outer skin
Normal wear and tear
Warranty on individual parts is 30 days
Warranty on wear items such as the tires and battery is 90 days.
Warranty policy is subject to change and the warranty in place at the time of purchase will govern the warranty offered during the life of the product. Warranty is only available to the original purchaser with proof of purchase. If the customer can not provide proof of purchase then the warranty is void
We offer Free Shipping, otherwise known as PrePaid Shipping, based on certain conditions
Orders over a certain dollar amount we offer free shipping and it is considered a discount on the product. If the product is returned the shipping allowance will be deducted from the amount credited back to the customer.
Order value varies by the region we are shipping to and the cost of shipping to said area. There are also occasionally areas which are considered "Beyond" which are out of the normal service areas. These areas are the exception to the Free Shipping rule and if you are in one of these areas we will contact you to let you know that your shipping is not free and what the additional charges will be. You will be given the same shipping discount as a customer in a normal shipping zone. You are free to cancel your order if you feel the shipping charges are too high.
In Alberta orders over $200 ship free, lesser orders will be charged $9.95
In BC & Saskatchewan orders over $200 ship free, lesser orders will be charged $14.95
In Manitoba orders over $200 ship free, lesser orders will be charged $19.95
In Ontario & Quebec orders over $200 ship free, lesser orders will be charged $24.95
In Atlantic Canada orders over $400 ship free, lesser orders will be charged $34.95
In Northern Canada orders over $600 will ship for free, lesser orders will be charged $44.95
Please contact us for any clarification to these rates before ordering if you are unsure.